A group of luxury hotels and resorts, "the Commission and Andalusia" recently announced the launch of the latest applications 'Ask.me' patented technology, which allows visitors to interact with all the services provided, before, during and after their stay at any of the hotels group.
It was processing the application by a dedicated team of designers, programmers and IT JLT advanced with strong participation by the Chief Operating Officer of the Group and the operations team, which has application Ask.me technology is unique and that is compatible with all smart phones and is available free of charge in all stores applications.
Ms. Caroline Dellbecao Chief Operating Officer of the Group of the Committee: "This system is not designed only to communicate with guests in a simple, but also makes operations more efficient in that it shows clearly what has been accomplished or under implementation stage, as well as shows the services that are available to process applications.
She Dellbecao that in this way can be completed all types of requests as soon as possible with precision and perfection, pointing out that all guests who book any of the hotels and resorts Commission and Andalusia will untouched letter welcoming facility link for the new application, which invites them to download this application and start using it ".
Dellbecao reported that the application has three interfaces variable depending on the state of the guest book, including private bookings such as "book a car transfer from the airport," "Check the receipt of the room quickly" or "booking in one of the restaurants."
She said: "After staying in the hotel, will be available for guests request features directly and quickly, such as" processing and cleaning the room, "" washing "," Request Taxi "and many other applications, all are made through the application electronically, and after the completion of the period of residence in hotel guests can through the application that is doing new bookings, and put a complaint any loss of property or request to send the bill electronically.
She Dellbecao: "The application has Mazatan- feature by clicking on the (class) such as housekeeping, which will connect the guest page similar special pages to chat with the department concerned to speak directly or can send a message to the concerned department asking where any of the services that are available and after the completion of the application will receive the away message on his application as an alert through the end of the demand. "
She said: "Yet still the personal service a major factor in all Resorts and Hotels Committee and Andalusia, and Ask.me does not replace the direct interaction between the services" cream "and the guests of the first class, it is a tool that will simplify the communication and balance the smooth between work and fun for our guests and personally interact with all the guests. "
